Refund and Returns Policy

Returns, Refunds, and Warranty

Products may be returned within 7 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
Certain items (e.g., opened in-ear headphones, custom/engraved products, clearance items) may be non-returnable for hygiene or customization reasons.

Approved returns will be refunded to your original payment method within 15 days of receiving the returned item.
Original shipping fees are non-refundable unless the return is due to our error or a defective Product.

Many audio Products carry a manufacturer’s warranty covering defects in materials or workmanship for a specified period. Warranty terms vary by brand and are provided at the time of purchase or in the product packaging.
Warranty claims for manufacturer defects should be directed to us, and may require registration or proof of purchase.
Warranties do not cover damage from misuse, unauthorized repairs, normal wear and tear, or use with incompatible equipment.